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List of Frequently Asked Questions
  Frequently Asked Questions

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[Usage Questions]
How can I find out the expiry date of my bikemobil Card?

 

The bikemobil Card is valid for one, three or seven consecutive days starting from the first time you use it.  The expiry date will be printed on your ticket at the first validation in buses or train stations. All further validatons won’t be visibile.
Date: 17.5.2011
[Usage Questions]
Do I have to validate my bikemobil Card every time I travel?
Yes, tickets must be validated each time you travel. You are not required to indicate your destination. Except for the first validation on buses or in train stations, validations won’t be visible.
Date: 17.5.2011
[Usage Questions]
How many times can I rent a bike with a bikemobil Card?
Each bikemobil Card - whether it is valid for 1, 3 or 7 days - includes just a single bike rental.
Date: 17.5.2011
[Usage Questions]
Is it possible to use long-distance trains with the bikemobil Card?
No, your bikemobil Card is valid only on regional trains within South Tyrol.
Date: 17.5.2011
[Usage Questions]
What can I do if my bikemobil Card is not working?
Contact a ticket office. If the word ‘unleserlich / illeggibile’ (unreadable) is printed on your ticket, it will be replaced free of charge.
Date: 17.5.2011
[Usage Questions]
What does „Bici Alto Adige“ stand for?
„Bici Alto Adige" is the name of the provincial network of bike rental points in which you may rent a bike with your bikemobil Card. Those bikes are labelled with the „Bici Alto Adige“ logo.
Date: 17.5.2011
[Usage Questions]
Where can I buy bikemobil Cards?
You may purchase the bikemobil Card at any South Tyrol Integrated Transport ticket office, as well as at tourist offices and at the railway stations’ bike rentals or in various further rental points dislocated throughout the territory and carrying the “Bici Alto Adige” logo.
Date: 17.5.2011
[Usage Questions]
Does the bikemobil Card include the bicycle transport on buses or trains?

 

No, the bikemobil Card includes the bicycle rental only. Since you can return the bike in each one of the rental points “Bici Alto Adige”, the transport on board of public means of transport is not allowed.
Date: 17.5.2011
[Usage Questions]
Are long-distance trains included in the offer?
No. This offer is limited to regional trains in South Tyrol.
Date: 27.7.2010
[Usage Questions]
Do I have to validate my Mobilcard / museumobil every time I travel?
Yes, tickets must be validated each time you travel. You are not required to indicate your destination. Date of validity will be printed on your ticket at the first validation. From this moment on tickets are valid for 7 or 3 consecutive days.
Date: 27.7.2010
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